Cabana Filters — Returns & Refunds Policy

We stand behind every filter we ship. If something’s wrong, we’ll make it right.

30-Day Satisfaction Guarantee

If you’re not satisfied with your order for any reason, contact us within 30 days of delivery and we’ll issue a full refund — no questions asked.

Damaged or Incorrect Orders

If your filters arrive damaged or we sent the wrong size or MERV rating, contact us within 7 days of delivery at support@cabanafilters.com within 7 days of delivery with a photo and your order number. We’ll make it right — no return required.

Unopened Returns

Unopened, undamaged filters may be returned within 30 days of delivery for a full refund. Email support@cabanafilters.com with your order number and reason for return — we’ll send you a prepaid return label within 1 business day.

Opened Filters

Due to the nature of air filtration products, we cannot accept returns on opened or installed filters. If you’re unhappy with your purchase, contact us — we’ll work with you.

Subscription Orders

You may cancel or modify your subscription at any time before your next shipment processes. Refunds on already-shipped subscription orders follow the standard policy above.

Refund Processing

Approved refunds are issued to the original payment method within 5–7 business days.

Amazon Orders

Purchased on Amazon? Please initiate your return directly through Amazon’s return center.

Questions?

Email: support@cabanafilters.com

Phone: Coming Soon